Wellness First Medical Clinic

Overview

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience at Wellness First Medical Clinic left you feeling uncomfortable or unwelcome. That is never the impression we want any patient to have. We take concerns about professionalism, privacy, and respectful communication very seriously. Our office follows strict policies designed to protect patient confidentiality and ensure the safety and comfort of everyone in our care. At times, these policies may limit how certain requests can be accommodated, but they are never intended to make anyone feel excluded or disrespected. We regret that our communication did not meet your expectations and that the interaction at the front desk felt dismissive to you. This feedback has been shared internally so we can continue to improve how we communicate our policies with clarity, empathy, and professionalism. While we cannot discuss specific details of any patient encounter in a public forum, we welcome the opportunity to address concerns directly and constructively. If you would like to discuss this further, please contact our office so we can better understand your experience and work toward a resolution. We appreciate your feedback and remain committed to providing compassionate, respectful care to all patients. — Wellness First Medical Clinic

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Practice notes

FAQs